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Terms of Service

Effective Date: July 2026

Welcome to MapleSap. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our site or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About MapleSap

MapleSap is dedicated to providing premium maple sap beverages made from 100% pure maple sap harvested from New England maple forests. Our mission is to deliver naturally refreshing hydration while promoting sustainable harvesting practices and product transparency.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Products & Availability

We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that every description, image, or specification is error-free.

Products may be updated, discontinued, or become unavailable without prior notice.

We reserve the right to limit quantities purchased by any customer.

4. Pricing

All prices displayed on our website are listed in the applicable currency at checkout.

Prices may change without notice.

Applicable taxes and shipping charges are calculated during checkout.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

Refuse or cancel any order.
Verify payment information before shipment.
Cancel orders suspected of fraud or unauthorized activity.

If an order is cancelled after payment has been processed, a full refund will be issued.

6. Shipping

Shipping times are estimates only and may vary depending on destination, weather conditions, carrier delays, or seasonal demand.

MapleSap is not responsible for delays caused by third-party shipping providers once an order has been dispatched.

For additional information, please refer to our Shipping & Returns Policy.

7. Returns & Refunds

Due to the nature of food and beverage products, opened products cannot generally be returned unless they arrive damaged, defective, or incorrect.

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the product and packaging.

Approved refunds will be processed back to the original payment method.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product photography
Graphics
Icons
Website design
Product descriptions
Text
Videos

is the property of MapleSap or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's operation or security.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Use automated tools to scrape or copy website content.

10. Health Information

Information provided on this website is intended for general informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Statements regarding nutritional benefits should not replace professional medical advice.

If you have dietary concerns or medical conditions, consult a qualified healthcare professional before consuming our products.

11. Limitation of Liability

To the fullest extent permitted by law, MapleSap shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Use of this website.
Inability to access the website.
Purchase or use of our products.
Delays or interruptions beyond our reasonable control.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

Use of third-party services is at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon publication on this page.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where MapleSap conducts business, without regard to conflict of law principles.